Product Features – Overview

1) Desktop: Dell OptiPlex 3020 (SFF/MT)

Performance

• Intel® Core™ i5 (4th Gen, 4C/4T) keeps Office, web, POS, accounting, and video calls smooth.

• Business-class platform designed for reliability and low noise in office/shop environments.

Memory

• 4GB DDR3/DDR3L 1600 MHz installed (solid for basics).

• 2× DIMM slots → upgrade easily to 8–16GB for heavier multitasking.

Storage

• 500GB 3.5″ SATA HDD for documents, apps, and media.

• SSD-ready: add a 2.5″ SATA SSD (with caddy) for 5–10× faster boot & app loads; keep HDD for storage.

Graphics & Displays

• Intel® HD 4600 (integrated) – smooth 1080p playback, office visuals.

• Dual-display capable via DisplayPort + VGA (typical 3020 config; some units may have HDMI/DVI).

Connectivity & I/O

• USB: typically 4× USB 3.0 + 4× USB 2.0 (front/rear) for printers, scanners, flash drives.

• Network: Gigabit Ethernet (RJ-45); Wi-Fi/Bluetooth via low-cost USB adapter (optional).

• Audio I/O: front headset jack + rear line-out.

Security & Manageability

• TPM (model-dependent) for BitLocker, Kensington lock slot, chassis intrusion switch.

• Dell utilities available for drivers/BIOS management.

Build & Power

• Small Form Factor (SFF) or Mini Tower (MT)—tool-less access for quick service/upgrades.

• Efficient power supply; quiet cooling suitable for front-office and classroom use.

OS & Software

• Compatible with Windows 10/11 (as supplied).

• Runs Microsoft Office, browsers, QuickBooks/Sage/Tally, Zoom/Teams/Meet, POS tools.